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Company Contact Info
111 Triple Diamond Boulevard
VENICE, FL 34275
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THE STUFF SHOP • VENICE, FL
Posted 4 days ago
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A nationwide distributor in Venice is looking for a full time Customer Service Representative to join our team. We need an enthusiastic individual who will answer telephone calls and assist existing customers' needs. The successful candidate for this role will have a strong command of the Company's customer service policies, and will be well-trained in product knowledge that will be critical for offering quick and accurate assistance to customers.
- Answering incoming customer calls regarding product inquiries, shipping questions and taking orders
- Responsible for maintaining a high level of professionalism with customers and working to establish a positive rapport with every caller
- Update customer information in the ordering software as well as the customer profile information
- Work with management team to stay updated on product knowledge, special promotions and sales goals
- Impact the Company's bottom line by problem solving and keeping customers happy