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Customer Service Agent

Teleperformance Bristol Full-Time
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  • WE'RE A PEOPLE COMPANY

    Join us in making connections.

    Teleperformance is a global leader in providing exceptional omnichannel customer experiences since 1978. Our impacts are far-reaching, spanning over 62 countries and interacting with over 38% of the world’s population. This kind of growth wouldn’t have been possible without the dedication of our people who continue to provide outstanding customer service in every opportunity. Here, your success is our success.

    We are adding Customer Care and Bilingual Customer Care to our team. This is an outstanding opportunity to join a team that takes pride in doing business with people, for people. It is a place where you’ll experience great job satisfaction in an inspiring, uplifting work environment.

  • 6 months Call Center experience preferred (not needed)
  • Must be 18 years old
  • Type 25 wpm
  • High School Graduate or GED
  • Ability to use desktop computer system and hardware, e.g. mouse, keyboard
  • Logical problem solving skills and ability to multi-task
  • Must have availability to work various shifts influenced by current business needs.
  • Ability to use Windows operating systems and navigate between various windows
  • Provide a positive, professional, empathetic and customer-focused manner
  • Good organization and work prioritization skills
  • Must be able to pass a Federal Background Check and Drug testing

Recommended skills

Navigation
Drug Testing
Background Checks
Operating Systems
Complex Problem Solving
Service Orientation

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Customer Service Agent
Estimated Salary: $69K
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Teleperformance is the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 147,000 computerized workstations, with more than 190,000 employees across 311 contact centers in 65 countries and conducts programs in more than 75 different languages and dialects on behalf of major international companies operating in various industries including China.

Teleperformance is a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives.



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