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Information Technology Specialist

NBS Commercial Interiors • Troy, MI

Posted 2 months ago

Job Snapshot

Full-Time
Travel - Up to 25%
Experience - 3 years
Degree - 4 Year Degree
Sales - Marketing
Information Technology

Job Description

NBS Commercial Interiors is made up of a diverse team of specialists who provide an integrated approach to architecture, furniture and technology. We help both large and small organizations optimize their space enabling better communication, interaction and collaboration. We are committed to providing a work environment that is both challenging and fun. We have been able to retain the best and brightest people in our industry and, as we continue to grow, we are always looking to add quality people to our team. You can learn more about our company by visiting our website at www.yournbs.com.

NBS is currently looking for a full-time Information Technology Specialist.

This position will assist in implementing effective technology strategies. They will also provide Tier-2 desktop support and assist in minor network support. We currently support approximately 185 users with technology. In addition to working in our Troy office, they will travel to our branch offices.  The right team member will enjoy working with people, be organized and process oriented, and have strong written and verbal skills.

Reports To: CFO

Job Duties:

  • Develop or enhance processes and the sharing of information throughout the company through automation solutions.

  • Provide verbal and written training on computer software and hardware including Office 365, laptops, iPads and iPhones.

  • Create and maintain network and support documentation including knowledge base articles. Help support technology throughout showrooms.

  • Actively monitor network and hardware to prevent issues.

  • Respond to user requests for software and hardware assistance.

  • Travel to each branch office at least quarterly to provide on-site support and training.

  • Create and maintain content on intranet, blog and Wiki using WordPress and SharePoint.

  • Manage contracts, support agreements and licenses.

  • Assist with other special projects as needed.

Please submit your resume and salary requirements.  Pre-employment testing, including a drug screen and background check, will be required prior to hire.

NBS participates in E-Verify.  Once you have accepted a job offer and completed the Form I-9, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Job Requirements

Qualifications (Education, Experience and Certifications)

  • Bachelor's degree in Computer Information Systems, Computer Science or related area or a minimum of 3 years of on-site experience with a small to mid-sized corporation troubleshooting in a Windows environment.

 

 Knowledge, Skills and Abilities

  • Professional communication, organization, and project management skills.

  • Strong ethics and ability to maintain confidential and sensitive information.

  • The ability and enjoyment of using lean concepts to find the most efficient way to perform a process with the help of technology.

  • Ability to work independently to accomplish desired goals and objectives as well as in a team environment to solve complex technical challenges.

  • Office 365 including Excel, Word, PowerPoint, OneDrive, OneNote, Teams/Skype for Business, Dynamics 365, Flow, and PowerApps.

  • Ability to write or modify code in PowerShell, Python and Microsoft VBA along with performing SQL queries.

  • Knowledge of the following programs/hardware, which you will be using or supporting, will be helpful but can also be learned over time: Windows Server, SQL Server, Microsoft Remote Desktop Services, VMware, Windows 10, Active Directory, Group Policy, WordPress, DocuSign, and Duo MFA.

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