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Associate Technical Account Manager - Software Implementation - Tech Support

Yardi Systems, Inc. Roswell Full-Time
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There's an exciting opportunity to join one of the fastest growing software firms in the real estate industry! Yardi Systems is hiring for Associate Technical Account Managers to join their growing team in Roswell, GA!

Associate Technical Account Managers at Yardi will provide consultative, implementation and technical support to a group of assigned Yardi clients in order to manage business operations and financial accounting functions in Yardi's Voyager software.

Responsibilities

•Implements the Yardi suite of software products by assisting clients with system implementation, training, and technical support

•Researches, analyzes and resolves software issues

•Supports software product customization based on client requirements

•Performs data mapping and conversions

•Performs system and business process reviews and other service reviews and makes recommendations on best practices

•Works on a regular basis with Yardi internal resource teams to include: training, conversion, sales and development

Requirements

•Bachelor's degree in Economics, Business, Math, Statistics or Information Management preferred

•Experience setting and managing client expectations

•Superior verbal and written communication skills

•Project Management, Accounting, or Property Management experience/background

•Solid Proficiency in MS Office Suite and Outlook

•Knowledge in three of the following areas: Property Management, Accounting, Microsoft Windows, Technical Support, SQL, HTML/ASP

•Prior experience with property management software or real estate software highly desirable

•Prior experience with Yardi software highly desirable

•Regular attendance and a regular work schedule is an essential function of this job

Yardi Systems is a successful independent software company with a proven history of growth and market leadership in the multi-billion dollar global commercial real estate industry. We employ talented, motivated and innovative people that are focused on delivering superior solutions to our clients and are passionate about working with other highly skilled professionals in team environments.

If you are seeking an opportunity to join a winning team, work with the latest Microsoft technologies and develop your career, then Yardi Systems is the place for you. We have a pleasant and casual work environment, competitive salaries, and a comprehensive benefits package. Our corporate culture stresses integrity, respect, trust, responsibility, and fun.

EOE Race/Gender/Disability/Vets

Skills required

Engineering
New Product Development
Professional Services
Prototyping
Project Management
Agile Software Development
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Yardi Systems is the leading provider of complete software solutions for every aspect of property and asset management. Since 1984, Yardi has offered a “suite” of advanced technology options for multinational corporations of all sizes in the residential and commercial real estate markets.

Our browser-based products provide real-time reporting and streamline workflow with a host of features including; a fully integrated general ledger, optional modules for construction, maintenance, budgeting, forecasting, affordable housing, e-banking, and much more.

In keeping with our commitment to technological leadership and growth, Yardi continues to introduce new products designed to provide long-term benefits for our customers such as enhanced productivity, improved quality and reduced cost-of-ownership.

With more than five hundred employees, we serve our customers from strategic facilities located in the U.S., Canada, Europe and Asia-Pacific.

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