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Client Service Representatives | CSR

R&F Acquistion Group Syracuse / Utica Full-Time
full time, benefits, bonus, pizza, charity
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We are looking for outgoing individuals with great communication skills to join our team as customer service and sales associates. The position duties are primarily composed of sales, marketing, dealing with customers, orders, account questions, renewing contracts. No experience is needed - paid training at the entry level position. People skills are a must!



Primary responsibilities for the Customer Service and Sales Representative role include:

 Customer Service and Sales Representatives use tablet and leads to reach out to customers

 Customer Service and Sales Representatives verify account information.

 Customer Service and Sales Representatives greet customers warmly and professionally

 Customer Service and Sales Representatives will help to upgrade accounts.

 Customer Service and Sales Representative assist with placing customer orders, or renewing their contracts.

 Customer Service and Sales Representative answer customer questions about promotions or terms of sale.

 Customer Service and Sales Representative suggest solutions about what products meet the needs of the client.

 Customer Service and Sales Representative inform customer of deals and promotions.

 Customer Service and Sales Representative utilize computer technology to handle high sales volumes and place orders.

 Customer Service and Sales Representative work with customer service/sales manager to ensure proper customer service is being delivered.

 Customer Service and Sales Representative report to management on overall daily numbers .



Required Skills:

 Excellent communication, sales/customer service, interpersonal, and typing skills

 Ability to work efficiently and effectively in a multi-task customer service and sales environment

 Strong decision making ability

 Problem solving skills

 Strong oral communication skills including active listening

 Excellent organization skills

 Effective and accurate decision making skills


About R&F Acquisition Group:


R&F Acquisition Group is creating dynamic and innovative ways to market and promote our clients brand. By having exclusive contracts with our clients, we are able to find the solutions that they need to achieve success. We are redefining how companies market products and services to the corporate customer base, all while building a great company and cultivating superb talent.


Call our offices to schedule an immediate interview or check out our website at www.rfacquisitiongroup.com for more information about us!

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer

Location

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Client Service Representatives | CSR
full time, benefits, bonus, pizza, charity
Estimated Salary: $64K
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Job ID: 10.25

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As a company we strive to promote excellence and opportunity for our team members and clients. Through our passion and drive for continuous growth, we continue to train and develop to supersede our goals. By instilling our core values of integrity, positive mentality, and limitless work ethic we enhance our future growth and success.

Our company specializes in marketing, which allows us to really connect with the consumer and build long term retention for our clients. By putting a face to the product, our goal is to provide an exceptional experience for both our clients and customers to continue growth and expansion. In an ever-changing society, we continue to train and develop to supersede our expectations and goals. By providing a healthy and upbeat work environment, we strive to promote relentless work ethic and a positive mentality for our team to be the best they can possibly be every day.

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