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Medical Receptionist

Bechtel Physical Therapy Los Angeles, CA Full-Time
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Full time position for a high energy customer service individual. This individual would be one of 3 front office workers in charge of 2-3 DPT's (Doctor of Physical Therapy). This individual will provide high levels of customer service. Along with daily office duties, busy phones and scheduling.

  • Maintaining patient records and appointments
  • Making and verifying patient appointments
  • Perform computerized patient scheduling for appointments
  • Make followup appointments for patients and call patients to confirm appointments Contacts bumped patients and reschedule appointments
  • Maintaining patient charts and electronic medical records
  • Cancel and reschedule patient appointments
  • Canceling appointments and no-show appointments
  • Coordinating patient appointments and outside referrals
  • Coordinate and reschedule patients' appointments
  • Pull charts for scheduled patient appointments per clinic procedures
  • Collect patient information, verify insurance and patient referrals
  • Answer phones, schedule internal and outside appointments, check patients
  • Answer phones, schedule appointments, and check patients
  • Taking phone messages from patients
  • Handle scheduling appointments, answering questions, and preparing patient charts
  • Making and scheduling patient appointments
  • Obtaining and verifying necessary deomgraphic and insurance information, collecting co-pays and deductibles, and scheduling patient appointments
  • Obtain insurance information and co-payments from patients
  • Work up patient, room patients))
  • Received and when calling patients to schedule appointments

Recommended skills

Administration
Answering Patient Questions
Clerical Works
Customer Service Oriented
Electronic Medical Record
Maintain Medical Record
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