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Licensed Health Care Professional- Medical Information at Alphanumeric Systems, Inc. - Public Sector

Licensed Health Care Professional- Medical Information

Alphanumeric Systems, Inc. - Public Sector Work From Home, GA Full-Time
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Alphanumeric is hiring licensed Healthcare Professionals HCPs (Nurse or Pharmacist) to work remotely on a 24 x 7 Covid-19 Vaccine Medical Information Contact Center supporting major life science organizations. Immediate interview for the right candidate
As an HCP you will report to the Team Lead.  Primary responsibility will be to answer inbound calls from health care providers (HCPs), patients and others regarding about vaccines and communicate complex medical information.
Highlights of the role: 
  • Paid training on pharmaceutical products as well as support processes
  • Fully Benefited (401k, Medical, Dental, Vision and more)
  • 100% Remote Work
  • Quality call focused interactions with HCPs and patients

Responsibilities

  • Respond to inquiries via phone, email, or web chats from healthcare professionals, consumers, and patients handling adverse events, product quality complaints, HCP and patient education
  • Primary responsibility will be to answer inbound calls from health care providers and patients about medications and communicate complex medical information.
  • Provide in-depth information and specific product prescribing information, clinical studies, and medical letters.
  • Build and strengthen customer relationships by obtaining strategic information, demonstrating broad knowledge and providing appropriate product information.

Recommended skills

Healthcare Customer Service
Medical Affairs
Medical Information Contact Center
Medical Terminology
Vaccines
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Job ID: 6157

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