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Area Manager - Sales and Service (B2B)
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Position Summary: Area Sales and Service Manager for a leading provider of facility solutions with over 400 employees and 6 branch offices in the region. Growth plans include opening additional branches. In business since 1996 and have had a healthy growth rate of 20% for the past six years.
Will serve as the point of contact and provide direction to personnel; operations manager, management team, and office staff for the territory. Accomplishes business development activities by researching and developing sales opportunities and plans; implementing sales plans and managing staff.
Job Responsibilities:
- Develop new business, penetrate existing accounts, and minimize lost business to achieve profitable sales growth
- Utilize networking and referrals to additionally build client base
- Seek and qualify prospects in accordance with Company account stratification goals
- Addresses complaints with the goal of increasing satisfaction and securing renewals
- Communicating job expectations, monitoring, coaching, developing, training employees
- Enforcement of policies, procedures and productivity standards
- Establish strategic goals by gathering pertinent business, service and operations information; identifying and evaluating trends and options; choosing a course of action; defining objectives; evaluating outcomes
- Build and cultivate employee morale, motivation and loyalty
- Measure performance compliance and requirements and directs appropriate actions by personnel to maintain performance at or above required levels
- Manages allocated budgeted hours vs. worked hours. Daily management of staffing needs for designated territory: absences, monitors turnover, and employee relocation
- Capability to effectively use time management
- Ability to apply solutions to resolve issues and/or manage conflict
- Manage employees in their designated positions
Basic Qualifications:
- 5 years upper management experience
- Minimum of 3 years B2B sales experience
- Bachelor Degree preferred
- Knowledge of Microsoft Office suite
- Experience coaching, mentoring and training others
Required Qualifications:
- Must have a valid Driver's License
- Must have valid car insurance
- Must have reliable transportation
- Must pass Background and Drug Screen
Benefits:
- Vehicle and gas allowance
- Paid holidays/vacation
- 401k
- Base Salary Plus Bonus
- Managing branch operations in area
- Oversee work of area PEC
- Achieve sales revenue targets for each store in each area
- Impact outside area of responsibility
- Create area's work schedules
- Planning in the assigned area
- Conducting extensive travel within area
- Met at all accounts within area of responsibility
- Prepare annual budgets for area vending operations
- Provide managerial support to stores in market area
- Recommend objectives in each area of responsibility
- Execute a strategic growth plan for the business area
- Ensure the locations in designated area
- Lead monthly team meetings with the sales team and area leadership
- Driven performance measures in area of responsibility
- Manage performance measures in area of responsibility
- Provide leadership for employees at all levels within assigned business area
- Manage daily operations of assigned area to meet business goals
- Generating revenue through sales to new partners within a geographic area or market
- Maintain appropriate communications within area of responsibility
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