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Accounts Receivable/Collections Specialist

Radians, Inc. Memphis Full-Time
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The Accounts Receivable/Collections Specialist is responsible for managing delinquent accounts for the purpose of collecting past-due balances.  The position will oversee investigation of credit risk in customers and monitor the collection of amounts due to the company.  The Accounts Receivable/Collections Specialist will assess credit practices and recommend changes in policies and procedures to improve cash flow and reduce receivables.


  • Set up of new customers in the system
  • Analyze and review customer credit limits
  • Investigate and resolve customer disputes and inquiries in a timely matter and issue credit memos if warranted while maintaining customer goodwill
  • Contact customers regarding past due accounts and the referral of delinquent accounts to collection agencies as necessary
  • Approve settlement of customer accounts and referral to litigation
  • Charge-off of bad debt and recoveries
  • Review, discuss options, and coordinate collection issues with sales management and representatives in an effort to maintain an open account basis with customers
  • Ongoing policy and procedures development as it relates to credit and collection of Accounts Receivable
  • Maintain an understanding of the tools available in the system in order to utilize the full functionality as it relates to Accounts Receivable
  • The ability to work effectively in an environment where priorities shift quickly
  • Other duties as assigned

To perform this job successfully, the Accounts Receivable/Collections Specialist must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.





  • Bachelor’s degree
  • 5+ years of credit experience with a medium sized manufacturing/distribution business
  • Demonstrated experience in process improvement as well as developing and writing policies and procedures
  • Demonstrated experience in financial analysis with excellent written and verbal communication skills
  • Strong interpersonal skills with proven dispute resolution ability
  • Knowledge of accounting practices and accounts receivable reconciliation
  • Advanced computer skills including MS Word, Excel, general ERP systems and the use of outside data sources to gather required information for analysis and reporting
  • Proven knowledge of accounting principles, practices, standards, laws and regulations
  • Must have demonstrated organizational and interpersonal skills
  • Ability to work in a fast-paced environment
  • Ability to read, analyze and interpret general business literature and/or training materials
  • Ability to write reports, business correspondence, and procedures
  • Must obtain the ability to organize, plan and/or prioritize work

Skills required

Maintain Indexed Record
Billing Systems


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Accounts Receivable/Collections Specialist
Estimated Salary: $76K
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A leader in the Personal Protective Equipment (PPE) business for more than ten years, Radians manufactures a comprehensive line of quality protective gear to minimize personal exposure to safety hazards. We offer personal protection products for the industrial and retail markets through our authorized distributors.

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