The Accounts Receivable/Collections Specialist is responsible for managing delinquent accounts for the purpose of collecting past-due balances. The position will oversee investigation of credit risk in customers and monitor the collection of amounts due to the company. The Accounts Receivable/Collections Specialist will assess credit practices and recommend changes in policies and procedures to improve cash flow and reduce receivables.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Set up of new customers in the system
Analyze and review customer credit limits
Investigate and resolve customer disputes and inquiries in a timely matter and issue credit memos if warranted while maintaining customer goodwill
Contact customers regarding past due accounts and the referral of delinquent accounts to collection agencies as necessary
Approve settlement of customer accounts and referral to litigation
Charge-off of bad debt and recoveries
Review, discuss options, and coordinate collection issues with sales management and representatives in an effort to maintain an open account basis with customers
Ongoing policy and procedures development as it relates to credit and collection of Accounts Receivable
Maintain an understanding of the tools available in the system in order to utilize the full functionality as it relates to Accounts Receivable
The ability to work effectively in an environment where priorities shift quickly
Other duties as assigned
To perform this job successfully, the Accounts Receivable/Collections Specialist must be able to perform each essential duty satisfactorily.The requirements listed below are representative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE and OTHER SKILLS & ABILITIES:
5+ years of credit experience with a medium sized manufacturing/distribution business
Demonstrated experience in process improvement as well as developing and writing policies and procedures
Demonstrated experience in financial analysis with excellent written and verbal communication skills
Strong interpersonal skills with proven dispute resolution ability
Knowledge of accounting practices and accounts receivable reconciliation
Advanced computer skills including MS Word, Excel, general ERP systems and the use of outside data sourcesto gather required information for analysis and reporting
Proven knowledge of accounting principles, practices, standards, laws and regulations
Must have demonstrated organizational and interpersonal skills
Ability to work in a fast-paced environment
Ability to read, analyze and interpret general business literature and/or training materials
Ability to write reports, business correspondence, and procedures
Must obtain the ability to organize, plan and/or prioritize work
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A leader in the Personal Protective Equipment (PPE) business for more than ten years, Radians manufactures a comprehensive line of quality protective gear to minimize personal exposure to safety hazards. We offer personal protection products for the industrial and retail markets through our authorized distributors.