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Company Contact Info
8111 North Sam Houston Parkway West
Houston, TX 77064
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Call Center Agent
Express Employment Professionals • Houston, TX
Posted 1 day ago
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- To be the main contact for the customer in handling a question or problem, and to keep the customer updated with timely and frequent information about progress towards resolving the issue.
- To facilitate a resolution by involving the appropriate people/departments.
- To follow the appropriate procedure that ensures the resolution.
- Must be able to communicate and work well with others in a team environment.
- Reading, writing, and communication skills in English.
- Ability to deal with customers in a calm, patient and polite manner.
- Equipment: Computer, telephone, fax, copier, scanner and pen
- Ability to type a minimum of 30 words per minute
- Microsoft office