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Import Customer Service Representative at Area Temps

Import Customer Service Representative

Area Temps Cleveland, OH Full-Time
$50,000 - $60,000/Year
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A local company is offering an immediate full-time opportunity for an Import Customer Service Representative to coordinate the movement of import shipments and be the main point of contact for coordination between customers shipment imports, customs brokers, and shipping carriers. You will work Monday through Friday from 8:30 a.m. to 5 p.m.

Job Duties:

  • Negotiate with domestic customers, as intermediary for foreign customers, to resolve problems and arrive at mutual agreements
  • Open a file for each shipment received, examine invoices, shipping manifests, and customs regulations
  • Contact custom officials to affect release of incoming freight and resolve customs delays
  • Receive freight, documentation, assesses charges, and collect fees for shipments
  • Perform other duties as required

Skills and Qualifications:

  • Must have 1 to 3 years Customer Service and Shipping Import experience
  • Must have experience with domestic and international shipments and experience providing outstanding customer support 
  • Must be proficient using Microsoft Office; CargoWise Systems knowledge is a plus
  • Must have excellent communication and organizational skills
  • Must have the ability to multi-task, prioritize, and effectively manage times
  • Must be detail oriented with a high degree of accuracy
  • Must have high level critical thinking and problem solving abilities 

Only candidates that can pass a background check and drug screen will be considered. This company offers competitive wages, benefits, discretionary bonus, and career advancement upon permanent hire.

Recommended Skills

  • Customer Service
  • Import Logistics
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Job ID: 04 - 165874 kd

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