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Front Desk Clerk at

Front Desk Clerk

Brooklyn, NY Full Time
$20.00 - $23.00/Hour
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A local Brooklyn company is searching for a Front Desk Clerk who will have core responsibilities in customer service and reception. Our fun and high-energy work environment allows the Front Desk Clerk to be the first step in helping customers. This position receives incoming visitors and helps them check in. This role is in person, not remote. Comfort with computers, especially Microsoft Office products is a must. The Front Desk Clerk is the first contact with the business and is vital to our success.

Job highlights:

  • Greeting visitors and assisting them with check in
  • Making sure social distance guidelines are followed
  • Office administrative tasks

·

What we look for:

  • Basic understanding of Microsoft Office Suite
  • Ability to resolve challenges professionally and clearly
  • Previous experience in a customer service or office administrative role
  • Positive and friendly attitiude
  • Knowledge of languages beyond English is a plus
  • Solve visitor concerns
  • Checking visitors in 
  • Perform customer service duties for visitors
  • Modify and cancel visitor appointments 
  • Identify and explain check in process to visitors upon arrival 
  • Keep information at front desk
  • Maintain the front office area
  • Perform visitor check-in / check out duties
  • Using the computer system on a daily basis to schedule appointments, check-in visitors, and check-out visitors
  • Attend staff meetings

Recommended Skills

  • Clerical Works
  • Customer Service
  • Customer Support
  • Front Office Manager
  • Provide Guest Service
  • Provide Information
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