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Customer Outreach Lead - Naples

ENERCON Services Naples, FL Full-Time
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ENERCON Services is currently seeking Customer Outreach Leads in the Naples, FL area.  This is a unique and challenging opportunity to interface with our current and future customers, work on exciting projects and through good business, maximize our customer base and increase profitability.  The individual selected for this position will have a natural ability to work with the public, be persuasive and gain our future customer's trust.

Responsibilities

  • Making contact with each assigned property owner
  • Build positive relationships with customers
  • Discussing the project and proposed equipment placement with customers/property owners
  • Gaining the customer’s agreement to proceed with the project as planned
  • Acquiring the property owner’s signature on any necessary easements and acknowledgement forms
  • Facilitate on-going communication with the property owners and property occupants throughout all stages of the project, in accordance with client's policies and procedures.
  • Providing service and customer support during field visits or dispatches
  • Provide service and customer support during field visits or dispatches
  • Produce timely and detailed service reports
  • Follow all company’s filed procedures and protocols
  • Cooperate with technical team and share information across the organization
  • Comprehend customer requirements and make appropriate recommendations/briefings

We do not sponsor employees for work authorization in the U.S. for this position.

The salary range for this position will be $45,000+

ENERCON Services is a long standing and well respected engineering and technical services consulting company.  We provide premiere services to companies in the energy, utility and industrial sectors, as well as to governmental agencies across the U.S. and Internationally.

ENERCON is fully owned by our employees and offers excellent benefits and career opportunities.  To learn more about ENERCON, visit us at www.enercon.com.  ENERCON does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Requirements

  • 4 year degree in Business, Marketing, Finance or equivalent Customer Service experience
  • English literacy (Bilingual Spanish/Portuguese Preferred)
  • Ability to work flexible shifts and to adapt to changing work schedules
  • Familiarity with mobile tools and applications
  • Ability to pass a pre-employment and random drug and alcohol screenings
  • Ability to pass ENERCON and client specific background checks and an annual motor vehicle record (MVR) according to company and client policies
  • Ability to travel 15%-25%; duration of travel may vary depending on project and client needs, ranging from a few days to a few weeks

Recommended skills

Spanish Language
Portuguese (Language)
English Language
Scheduling
Multilingualism
Finance

Location

Salary Estimator

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$54K
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ENERCON Services, Inc., founded in 1983, is an employee-owned engineering, environmental, technical and management consulting firm. ENERCON succeeds in providing a broad range of professional services to our clients in the energy, utility, and industrial verticals, as well as to governmental agencies throughout the US and internationally.

With 30 offices globally and over 1,300 experienced professionals skilled in a broad range of disciplines, we have substantial capabilities that help our clients address both todays and tomorrows challenges.

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