Retail Customer Service job in St. Louis at Level Up

Retail Customer Service Responsibilities:

• Greets both customers and coworkers, supports in a polite, pleasant manner and does their best to always successfully answer customer queries and demands.

• Regularly uses the 5-step method when engaging with customers: Welcomes and Engages Consumer, Requests need, Describes product benefit, resolves customer need, and Thanks Customer

• Able to understand and respond to current technologies to address consumer needs

• Provides the best customer service with successful problem-solving

• Requests

• Ensure that all cash management operations are carried out in compliance with the protocol and practice

• Full transactions correctly and effectively when involving clients

• Adaptable and able to cross-train and work in other departments if needed

Retail Customer Service Qualifications

• Capacity to collect 50 pounds on an occasional to regular basis

• Ability to perform up to 100 percent of working time standing or walking around the departments.  

• Compliance to Level Up rules and practices

• Daily involvement

• Efficient oral and written contact skills

• Simple arithmetic and literacy skills, readable handwriting and attention to detail.

• Capacity to function as member of a collective and to communicate successfully with others

Preferred Experience

• Prior retail, restaurant, fast food, or hospitality experience

• Consistent with the use of technology and POS systems when executing necessary tasks 

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