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Assistant Manager Recruitment (BPO/Contact Centre / Call Center / Customer Service) job in Knoxville at IGT Solutions

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Assistant Manager Recruitment (BPO/Contact Centre / Call Center / Customer Service) at IGT Solutions

Assistant Manager Recruitment (BPO/Contact Centre / Call Center / Customer Service)

IGT Solutions knoxville tn Full-Time
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Job Title : Assistant Manager Talent Acquisition (BPO/Contact Centre)

Location: Knoxville, TN

Key Responsibilities

· Responsible for Talent Attraction, providing end-to-end recruitment, sourcing, screening and on-boarding candidates & adhering compliance activities e.g. BGV completion, drug test etc.

· Meeting hiring targets, salary budgets, cost per hire and SLA’s as per the defined plan

· Develops sourcing plans through low cost channels and executes sourcing activities

· Conducts interviews, coordinates with line interviewers & doing negotiation

· Prior experience in BPO/Contact Centre hiring is required

· Rolling our offers and contracts

· Identifies opportunities to improve processes and tools to meet recruitment targets

· Manage campaigns effectively and ensuring that the numbers of candidates being assessed reflects business requirements and that suitably qualified candidates are delivered on time.

· At least 6-7 years of relevant recruitment/sourcing related experience.

· Previous experience in any ATS is preferred (Taleo, Success Factor etc.)

Personal Style Enablers:

Strong communications skills

· Strong interpersonal skills to effectively build relationships and establish trust, respect, competence, and confidence among peers, associates and applicants

· Solutions-focused, able to sort through information and develop solutions quickly

· Comfortable with uncertainty, ambiguity and constant change, yet able to set priorities and execute on assignments

· Detail oriented with practical approach to problem solving

· Able to manage high volume workload and have a flexible approach

  • It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

Recommended Skills

Human Resources
Recruiter
Recruitment
Staffing
Subcontracting
Talent Acquisition
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