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Pittenger Law Group, LLC Overland Park, KS Full-Time
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Job Summary:

The Collection Representative will be responsible for the collection of accounts primarily through outbound & inbound telephone calls. The agent will represent the company and must dress and be professional. The qualified candidate must also be eager and willing to learn.


Monday – Friday 8:00 am – 4:30 pm


Negotiable based on experience + bonus based on performance and benefits


Medical, Dental, Vision; Paid time off; 401k; on the job training

Job Type: Full-time


Follow and comply with all aspects of the department's work procedures and policies.

Effectively handle both inbound and outbound telephone calls.

Ability to determine best solutions to resolve debt within company guidelines.

Properly update client files and log appropriate information in computer system.

Perform other related duties as assigned by management.


Qualifications and Skills:

High School diploma or equivalent.

At least 2 years of collection experience; with a working knowledge of skip tracing techniques.

Requires functional knowledge of the collection process and PC software to include Microsoft Excel and Word.

Strong working knowledge of the FDCPA.

Strong problem-solving skills.

Good history of work attendance and longevity.

Excellent verbal and written communication in a customer service environment.

Ability to work well in a team environment.

Ability to positively and effectively interact with management and staff.

Ability to multi-task in high paced environment.

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer


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Estimated Salary: $64K
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