Southwest Dispatch Center, a local Texas leader in 3rd party alarm monitoring provides 24 x 7 monitoring services to Residential & Commercial Customers. We have been in business for over 30 years and our continued customer growth puts us above the rest.
Alarm Monitors are responsible for making outgoing calls pertaining to a customer’s monitored alarm system. We are the friendly voices calling to make sure everyone is ok when alarms are activated such as a Fire, Burglary and Medical.
What You will Receive:
Three Weeks of Paid Training M-F 9am-5pm
Comprehensive Medical, Dental & Vision Programs
Paid Vacation Paid Sick Time
Double-time pay for hours worked on Holidays and Birthdays
401k with Employer Matching
40 hours per week
What we Need from you!
A pleasant phone voice with excellent communication skills.
The ability to speak clearly when making outgoing calls to verify alarms and dispatch authorities.
A Passion for helping people.
Enjoy a fast-paced, challenging team environment.
Ability to work in a high volume call center.
A caring, can-do attitude; always conveying professionalism and a desire to help.
The ability to work holidays, weekends, and mandatory overtime - remember we are 24 x 7!
Working knowledge of Windows based system and Type at least 20 WPM.
Dependable and punctual.
High School Diploma or equivalent
Clean Criminal Background – No Felonies
**Application will be made during training for a Texas Department of Private Security Alarm Monitoring License as a requirement for continued employment and will include an FBI background check and fingerprinting, therefore applicants with criminal backgrounds need not apply.*
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