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Call Center Agent
HealthSource of Ohio is seeking to hire a Medical Call Center Agent who is passionate about providing quality healthcare to our patients and communities. We are looking for Friendly, Accessible, Credible individuals to join a great team.
Responsibilities:
● Promptly answers, screens, and processes medical service requests and telephone inquiries with strict adherence to confidentiality
● Facilitate optimal patient access and maximize accuracy of data entry for scheduling and clinical messaging
● Ability to speak clearly in order to communicate effectively between patient and provider, provide pre-visit instructions/directions, and relay provider instructions
● Responsible for professionally responding to all inquiries from callers as they relate to health services HSO provides
Qualifications:
- High School Diploma or Equivalent required
- Strong computer skills that include a combination of experience in a Windows Operating System, e-mail, and EHR data entry required
- 1-2 years Call Center experience preferred
HealthSource of Ohio is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran
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What is the Careerbuilder Estimated Salary?
Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.Career Path
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