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  • San Antonio, TX

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Technical Support (SQL)

US Tech Solutions, Inc • San Antonio, TX

Posted 1 month ago

Job Snapshot

Part-Time
Travel - None
Experience - 3 to 5 years
Degree - Graduate Degree
Computer Software
Information Technology

Job Competition

3

Applicants

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Job Description

US Tech Solutions is seeking a Technical Support (SQL)

for 12+ months position with a client in San Antonio, TX.

 

Job Description: 
This position is responsible for providing Technical Support to internal and external customers by solving complex software issues, dispatching field service for hardware issues and answering usage questions regarding proprietary software and hardware. The person in this role is vital in managing, resolving, and facilitating resolution for client dispensing platforms. 

San Antonio hours of operation are 5AM-8PM CST, 7 days a week. Associates may expect to work a 40 hour week with back-to-back days off but not limited to a Mon-Fri schedule. 

Technical Skills 
MS SQL Server (SQL 2008/2012) 3+ years 
- Must be able to write advanced queries (i.e. Select and Join statements) and analyze SQL data within complex database structures. 
- SSIS (SQL Job) exposure/experience 
MS SQL Reporting Services 
MS OS knowledge (3+ Years) 
Windows Server 2008/2012 
Windows 7 and Windows 10 
Microsoft IIS and Web Applications 
Ability to use and interpret results from troubleshooting tools (2+ years), including but not limited to: 
- Application logs 
- OS event logs 
- Performance Monitor 
- Performance Counters 
- Task Manager 
Active Directory with a basic understanding of Group Policies and Security Permissions (1+ years) 
Networking topology and troubleshooting (2+ years) 
- DNS 
- DHCP 
- LAN/WAN 
- Telnet 
- Ports (Networking/OS) 
- Wireshark 
Understanding XML (1+ years) 
VMware experience or exposure (1+ years) Wireshark (1+ Years) 

Soft Skills 
- Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems. Excellent time management skills with the ability to manage multiple high priority issues simultaneously. 
- Strong personal commitment to quality, customer service and patient safety. 
- Ability to understand and communicate complex technical systems to a non-technical audience. 
- Works well in a team environment. 
- Proven ability to maintain a professional demeanor when handling complex user issues and high pressure situations. 

Education 
The ideal candidate is a college graduate with a Computer Science degree or equivalent experience. 
Pharmacy or nursing experience a plus. 
Preferred Certifications 
CCNA, CCNP, A+, MCTS, MCSE

 

 

 

 

About US Tech Solutions: 
Your talent, our opportunities - This is the premise behind US Tech Solutions.

You have the skill we have the opportunity. As a team, we work passionately for you to get the right career opportunity across industry verticals and functions. For past sixteen years, leading Global

Companies and Fortune 500 come to us to get the right talent. Whether you want to work as full-time, contractor or part-time, technical or non-technical our talent consultants will connect with the right career opportunity globally.

Connect with our talent team today.

USTECH was founded in 2000 by Manoj Agarwal. Today, we are a global firm offering talent solutions to 150 customers including 20% of Fortune 500 across Financial Services, Healthcare, Life Sciences, Aerospace, Energy, Retail, Telecom, Technology, Manufacturing, and Engineering. We are headquartered in New Jersey with 40 global locations across the USA, Canada, Europe, and India. Deloitte has recognized USTECH as one of the fastest growing private businesses for the past five consecutive years and INC 500 for the past three. We have also been rated “The Top Business in the US" by Diversity Business since 2011. To learn more about how US Tech Solutions visit our website: www.ustechsolutions.com.

“US Tech is an Equal Opportunity Employer" and “US Citizens & all other parties authorized to work in the US are encouraged to apply."

 

Thank you for your time.

 

Dharmendra Mittal

US Tech Solutions

Tel: 201-524-9600 Ext. 7174

Email:  dharmendra@ustechsolutionsinc.com

URL: www.ustechsolutions.com

Job Requirements

Job Description: 
This position is responsible for providing Technical Support to internal and external customers by solving complex software issues, dispatching field service for hardware issues and answering usage questions regarding proprietary software and hardware. The person in this role is vital in managing, resolving, and facilitating resolution for client dispensing platforms. 

San Antonio hours of operation are 5AM-8PM CST, 7 days a week. Associates may expect to work a 40 hour week with back-to-back days off but not limited to a Mon-Fri schedule. 

Technical Skills 
MS SQL Server (SQL 2008/2012) 3+ years 
- Must be able to write advanced queries (i.e. Select and Join statements) and analyze SQL data within complex database structures. 
- SSIS (SQL Job) exposure/experience 
MS SQL Reporting Services 
MS OS knowledge (3+ Years) 
Windows Server 2008/2012 
Windows 7 and Windows 10 
Microsoft IIS and Web Applications 
Ability to use and interpret results from troubleshooting tools (2+ years), including but not limited to: 
- Application logs 
- OS event logs 
- Performance Monitor 
- Performance Counters 
- Task Manager 
Active Directory with a basic understanding of Group Policies and Security Permissions (1+ years) 
Networking topology and troubleshooting (2+ years) 
- DNS 
- DHCP 
- LAN/WAN 
- Telnet 
- Ports (Networking/OS) 
- Wireshark 
Understanding XML (1+ years) 
VMware experience or exposure (1+ years) Wireshark (1+ Years) 

Soft Skills 
- Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems. Excellent time management skills with the ability to manage multiple high priority issues simultaneously. 
- Strong personal commitment to quality, customer service and patient safety. 
- Ability to understand and communicate complex technical systems to a non-technical audience. 
- Works well in a team environment. 
- Proven ability to maintain a professional demeanor when handling complex user issues and high pressure situations. 

Education 
The ideal candidate is a college graduate with a Computer Science degree or equivalent experience. 
Pharmacy or nursing experience a plus. 
Preferred Certifications 
CCNA, CCNP, A+, MCTS, MCSE

 

 

 

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