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  • Trussville, AL

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Retail Sales Associate

RMC Consulting, Inc. • Trussville, AL

Posted 11 days ago

Job Snapshot

Full-Time
Retail, Hospitality, Restaurant
Customer Service, Sales

Job Description

OVERVIEW: RMC Consulting is looking for retail representatives that love customer service and selling to customers while maintaining a fun and engaging environment. As a representative you will perform a variety of retail responsibilities assigned by the Store Leadership team which may include sales, delivering outstanding customer service, follow up, training and leadership.

www.rmcconsultingbirmingham.com

 

KEY RESPONSIBILITIES: Sales/Customer Service

  • Drive retail sales results and achieve individual and store goals in line with Company initiatives
  • Follow plans/directions/schedules and act with a sense of urgency to meet the changing priorities, store needs and demands of the business
  • Effectively promote all retail initiatives, including credit, to achieve individual and store goals
  • Support retail store culture that is committed to exceeding customer expectations and delivering the highest level of customer service at all times
  • Communicate customer feedback, best sellers, business trends and recommendations to Retail Store Management
  • Apply product knowledge to make product recommendations to customers on the sales floor
  • Balance customers and tasks simultaneously using good judgment and teamwork Operations
  • Maintain standards to maximize sales within the store and escalate issues accordingly
  • Support the visual presentation execution and promotional updates
  • Maintain the retail sales floor so that it is full, sized, organized and clean
  • Abide by all Company policies and procedures
  • Participate in initiatives to achieve store goals
  • Follow leadership direction to maintain proper floor coverage to meet business needs
  • Maintain retail store safety standards and report store maintenance issues to Store Management as needed
  • Perform transactions including sales & customer service

Job Requirements

REQUIREMENTS:

  • 1 year of retail sales experience preferred
  • Physical ability to be on the sales floor for extended periods of time
  • Ability to work varied hours/days
  • Personable, passionate, acts with integrity, driven, accountable and a team player

 

EDUCATION:

  • High School Diploma or GED equivalent required
  • College Degree preferable but not required

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