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Customer Service at Premier Employee Solutions

Customer Service

Premier Employee Solutions Minooka, IL Full Time
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Weekly Pay

Job Description:

  • CSR coordinates the overall movement of goods between the customer and supplier in accordance with production and shipping schedules.
  • Review daily inbound product forecasts against customer orders and identify shortages
  • Verify the accuracy of incoming shipments by comparing items and quantities unloaded against receiving records
  • Coordinate the flow of materials, reports discrepancies between actual inventory and recorded inventory, and communicates any other concerns.
  • Review materials delivered to verify accuracy and checks for damaged goods.
  • Monitor, document and resolve base materials issues in progress
  • Review the accuracy of material needed for specific jobs, applying knowledge of logistics support requirements and processes.
  • Identify expiration dates, total base in production run, inbound scheduled base shipments, and In On Base materials.
  • Research and resolve all overage aged liquidation orders with Shipping Department.
  • More responsibilities may be assigned upon hire.

Job Requirements:

  • Three to Five years of related experience
  • Knowledge of and ability to use and influence organization's policies, standards and procedures
  • Guiding manufacturing processes
  • Knowledge of strategies and tools for controlling and optimizing the factors that lie between the purchase of raw materials and delivery of finished products
  • Ability to effectively manage the business relationship and transactions with the supplier of raw materials or product components

Additional information:

  • Temp to hire
  • Benefits include medical insurance, dental insurance, vision insurance, and life insurance.

Full-time, Temp to Hire

Shifts Available:
1st Shift, 8:00am-5:00pm, Monday-Friday

Job Location:
Minooka , IL

Bus Accessible:

Call or Visit Us:
2400 Caton Farm Road
Crest Hill, IL

(815) 744-9000

  • Handle incoming customer service calls
  • Dispatch incoming customer phone calls
  • Accept customer calls and return customer
  • Maintain customer service related information for customer accounts
  • Ensure quality customer service and customer satisfaction
  • Maintain customer service voicemail and return customer calls
  • Provide customers with superior customer service
  • Provide customer service for internal customers
  • Capturing customer information and answering customer inquiries
  • Resolve inbound customer calls regarding account
  • Take customer orders and provide high-quality customer service
  • Make out going customer service calls
  • Work with customer service manager to ensure proper customer service
  • Resolve any customer service issues
  • Answering inbound calls and providing excellent customer service
  • Provide customer support and handling customer inquiries
  • Combining excellent customer service skills
  • Assure quality customer service to all customers
  • Provide exceptional customer service to all customers
  • Provide superior customer service with all customer interactions

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Job ID: Minooka, IL

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