COMCAST is currently interviewing for the Woodridge, IL area.
We are looking for top talent to fill the following position.
Facilitates interactions with customers in a way that is in accordance
with the Company's service delivery strategy. Establishes rapport and
promotes effective relationships, upholding Comcast’s commitment to the
customer experience through our Credo, Voice of the Customer (VOC)
surveys, and the Comcast Customer Guarantee.
Responsible for answering incoming calls regarding technical questions
and problem resolution related to Comcast products as well as customer
equipment. Handles billing overflow calls. Works to minimize and/or
reduce truck rolls. Offers Comcast products and services to meet
customer needs. Exercises sound judgment within the scope of their
empowerment, and acts in the best interest of both the customer and
This is a full-time, permanent position with Comcast.
Interview dates are fast approaching. If you are ready to begin your career with Comcast, apply today to set up a telephone interview.
*Comcast is an EOE/Veterans/Disabled/LGBT employer*