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Field Ops Manager

At Work - Corporate Franchise Group Knoxville Full-Time
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Job Purpose

Identifying and engaging with prospective new franchise owners within their assigned region while also working directly with AtWork franchise owners to grow and develop their staffing businesses.

Essential Duties and Responsibilities


Sourcing of prospective franchise owners within their assigned region utilizing the various recruiting tools available including, but not limited to: LinkedIn, CareerBuilder, and Monster. 

Identification of qualified prospective candidates for franchise ownership based on background, net worth, personality, motivations, etc., and reporting to the AtWork executive team.

Assist the owners in the region by providing proposal writing for RFP’s as requested.

Development of the overall business health of assigned franchise owners, including new revenue generation, client retention, and expansion.

Assist all assigned franchise locations with direct, day-to-day sales and recruiting activities.

Work with franchise owners to establish a qualified prospective client database for each franchise location.

Development of an effective sales cycle with the franchise owner and their staff, ensuring consistent and repetitive sales activities are taking place, being tracked, and refined.

Development of an effective recruiting plan to ensure a talent pipeline that matches the efforts of the business development team.

Regular communication with all franchise office locations to ensure follow-through of activities.

This role requires travel within the region approximately 25% of the time and will be based at the corporate office in Knoxville, TN.

Reporting Relationships and Organizational Impact

This is an entry level corporate position that reports directly to the Senior Vice President of Field Ops.



A bachelor’s degree in business, marketing, or another related discipline is required.


This is an entry level corporate position that requires a minimum of 3-5 years of relevant experience.


Applicant must possess a comprehensive working knowledge of the staffing industry as well as the operation of a staffing business including, but not limited to: Staffing business development and effective sales and recruiting techniques, pricing strategies, and current national and local labor laws. Knowledge of the business community within the assigned region is also required.  


Applicant must possess excellent sales, recruiting, management, and organizational skills, as well as a working knowledge of the Microsoft Office software suite. Strong written and oral communications skills are assumed.

Skills required

Provide Direction
Provide Actionable Feedback
Assessing Training Needs
Team Building
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@WORK Personnel Services is a full service staffing supplier offering a broad variety of customized employment programs to fit the precise needs of each of our valued clients and employees. Such programs include traditional temporary labor, temp-to-hire personnel, payrolling and complete on-site services.

@WORK Personnel Services consists of independently owned franchise offices that each have the independent freedom to custom design specific staffing solutions for clients in their area. With additional regional, corporate and on-site facilities, @WORK Personnel Services has the experience and capability to create and manage the right staffing program for today’s fast moving companies.

@WORK Personnel Services is dedicated to teaming with local, regional, and national companies that realize the importance of developing a relationship with a staffing company that can not only lower managed staffing costs, but also increase the number of service programs that are offered.

In addition, @WORK dedicates itself to remaining on the cutting edge of service structures, technology and methods in an effort to achieve our overall mission. We know that in order for our company to succeed, we must differentiate ourselves from the competition. We do this by constantly evaluating the programs we offer, customizing our services to fit the precise needs of each of our clients, centering our services on total quality management and customer service, and most importantly, on-going, consistent communication and feedback from our clients.

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