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Truck Service Shop, Assistant Manager

TravelCenters of America Troy, IL Full-Time
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Truck Service Assistant General Manager

Industry professionals, are you excited to work with a company that will reward your hard work and dedication? Are you looking for a company that provides education and opportunities for career growth and personal development? At TravelCenters (TA/Petro/TA-Express), we provide you with the tools and training you need to be successful and grow within our industry leading truck service team.

We are now looking for an experienced Assistant Truck Service Manager to join our team! Our Truck Service team is comprised of nearly 3,000 highly skilled technicians and spans coast to coast. With over 225 locations across the country, TA has a solid foundation and a forward thinking vision. The Assistant General Manager provides vital support to the General Manager in leading the marketing and operations functions of the Truck Service business unit.

In this role, you can expect to:

 Be the leader and inspire your team to meet and exceed company performance standards and maximize the potential of the Truck Service department (i.e. fast and friendly customer service, good product knowledge, up-beat atmosphere, professional language, etc.)

 Embody a professional demeanor and a high level of character, honesty and integrity in conducting the business affairs. Inspire all team members to do the same

 Develop a trusting atmosphere that is conducive to receiving feedback from team members and guests; coach, discipline, and/or terminate the staff according to company policy

 Recruit, hire, train and retain high-quality employees according to company guidelines and create a culture where employees feel respected and recognized for their achievements.

 Creatively solve problems and develop robust solutions

 Conduct visual inspections to ensure that all products and services are available

 Maintain a pleasant and welcome appearance to our customers. (i.e. restrooms, showers, signage, lighting, parking lot condition, air conditioning, heating, snow removal…etc.)

 Help achieve financial objectives through effective management of people, product, service and facility processes, including a focus on the revenue and profit components

 Adhere to safety standard, comply with standards of operation and follow company guidelines on vendor relationships

With us, you’ll enjoy:

 Competitive wages and annual bonus opportunity

 Medical, dental, vision and life insurance

 401(k) with a company match

 Paid vacation and holidays

 Tuition reimbursement

 On-site meal discounts

 A wide variety of discounts on technology, travel, food and fuel

 Opportunity for growth and advancement with company paid training

 Relocation Assistance (relocation not required)

This job description does not list all duties for this position. TA Operating LLC is an equal opportunity employer. Proof of eligibility to work in the United States required.

Job Type: Full-time

What we’d like to see:

 A leader who sets the example when working alongside team members

 An individual who is excited to grow their career within TA Truck Service

 High School Diploma (or GED), Associate or Bachelor Degree preferred

 Supervisory experience in the following areas: convenience store, truck service, travel center, major retailer, or other related business activity

 Knowledge and understanding of the Truck Service business

 Exhibit excellent verbal and written communication skills

 Ability to effectively communicate with other profit center managers and field managers.

 Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions

 Excited to work an energetic 50 hour work week

 Meet the requirements for the needed physical tasks with or without accommodation

 Have a valid driver's license

Recommended skills

Coaching And Mentoring
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Job ID: TA199 AGM


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