nTech Connect has an immediate opening for a Field Support Specialist in Baltimore, MD 21230.
Terms of Employment
● W2 Contract, 12 Months
o Contract Extension and/or Permanent Conversion Potential
● nTech Benefits Snapshot
o Health, Dental, Vision, Life Insurance
o Short & Long-Term Disability
● Provide general support to the Smart Energy Field Services organization.
● Resolve exceptions caused during field activities.
● Document business processes.
● Generate daily and weekly reports for management.
● Job routing, error monitoring, and taking corrective action.
● Managing special projects in support of business goals.
● Experience supporting field personnel while working in an office environment
● Experience creating reports for management
● Fluent in Microsoft Office suite with high proficiency in Excel, Word, PowerPoint, and Outlook
● Dispatching experience
● Experience creating and documenting processes
● Customer Care & Billing, Oracle SQL, and MS Access experience
nTech is an equal opportunity employer. All offers of employment are contingent upon pre-employment background and drug screenings. Only applicants meeting the above client requirements may be contacted by a Recruiter.