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Field Support Specialist

nTech Solutions, Inc. Baltimore Contractor
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nTech Connect has an immediate opening for a Field Support Specialist in Baltimore, MD 21230.

Terms of Employment

 W2 Contract, 12 Months

o  Contract Extension and/or Permanent Conversion Potential

 nTech Benefits Snapshot

o  Health, Dental, Vision, Life Insurance

o  401k

o  Short & Long-Term Disability

Responsibilities

 Provide general support to the Smart Energy Field Services organization.

 Resolve exceptions caused during field activities.

 Document business processes.

 Generate daily and weekly reports for management.

 Job routing, error monitoring, and taking corrective action.

 Managing special projects in support of business goals.

Required

  Experience supporting field personnel while working in an office environment

  Experience creating reports for management

  Fluent in Microsoft Office suite with high proficiency in Excel, Word, PowerPoint, and Outlook

Preferred

  Dispatching experience

  Experience creating and documenting processes

  Customer Care & Billing, Oracle SQL, and MS Access experience


nTech is an equal opportunity employer.  All offers of employment are contingent upon pre-employment background and drug screenings. Only applicants meeting the above client requirements may be contacted by a Recruiter. 

Recommended skills

Dispatching
Reports
Microsoft Access
Business Process
Customer Service
Corrective And Preventive Actions
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Job ID: 14998

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nTech Solutions is a national IT Solutions provider supporting BI, Cyber Security, EAI, Mobility, SOA, ERP, Application Development and Staff Augmentation. nTech is trusted by many of the world’s leading organizations to solve their complex business challenges using cutting edge technologies. Having provided IT Solutions since 2005, we know the industry and what it takes to provide clients with quality professionals. We strive to facilitate your projects completion on time and on budget.

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