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Customer Service Representative / Pharma / Healthcare background / Bilingual in Spanish

American Cybersystems, Inc. (ACS Group) Plainsboro Township Full-Time
$25.73 - $37.50 / hour
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CUSTOMER SERVICE REPRESENTATIVE NEEDED IN PLAINSBORO, NJ


We are looking for a Customer Service Representative to join an awesome team in a Worldwide Pharmaceutical Corporation. This is an immediate need. Please apply today!


APPLICATION REQUIREMENTS:

  • Must have experience working in Pharma or Healthcare Companies.
  • Bilingual in Spanish is a huge plus.


JOB DETAILS:

Location: Plainsboro, NJ

Client Industry: A Worldwide Pharmaceutical Corporation.

Top Requirements: Pharma or Healthcare industry experience and Bilingual in Spanish

Duration: 12+ Months Possible Temp to Perm

Pay Rate: $25.73/hr - $37.50/hr

Job Description:

  • Responsible for assisting patient and HCP customers with inquiries related to company information, product information inquiries, product and device use, literature requests, savings offers, and assistance with other products and services.
  • Responsible for the identification, reporting and documenting of product adverse events, product technical complaints, and other safety information.
  • The primary focus is to deliver an optimal customer experience and build customer loyalty through telephone interactions, email, postal mail, and emerging communications such as chat, text, and social media.
  • Obtain and document all information from customers regarding adverse events, product technical complaints, and other safety information, and advise of replacement /return procedures.
  • Provide technical assistance to customers related to product or promotional website issues.
  • May conduct outbound telemarketing projects or conduct surveys with customers.

APPLICATION REQUIREMENTS:

  • Must have experience working in Pharma or Healthcare Companies.
  • Bilingual in Spanish is a huge plus.

Recommended skills

Spanish Language
Communication
Websites
Product Information Management
Technical Assistance
Loyalty Programs

Location

Career Path

See the next step in your career
Customer Service Representative / Pharma / Healthcare background / Bilingual in Spanish
$25.73 - $37.50 / hour
Estimated Salary: $70K
Apply to this job.
Think you're the perfect candidate?
Apply Now

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