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Job Requirements

  • Testing is required: MS Office Scores; Word, Excel, Outlook plus 10-key strokes & accuracy score
  • Candidates must have 2 years Customer Service Call Center experience.
  • Basic Excel, Word and Outlook skills required
  • 9,000 ksph at 99% accuracy
  • Team player
  • Attention to detail

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Customer Service Representative (Eligibility Representative)

San Antonio Full-Time
$14.00/ hour
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  • This is not a call center setting, and testing is required.
  • Responsible for researching and resolving mail order and retail prescriptions that will not process because there is an issue with the member's insurance coverage. 
  • Responsible for investigating and resolving eligibility issues on multiple platforms in order to allow requests to continue processing. 
  • This individual will communicate directly with our clients via phone, fax and/or email to ensure that eligibility information the company has on file for the participant is accurate. 
  • Primarily working Mail Order, Retail, Phones and Keying Projects. They will also support other duties as assigned.

  • Testing is required: MS Office Scores; Word, Excel, Outlook plus 10-key strokes & accuracy score
  • Candidates must have 2 years Customer Service Call Center experience.
  • Basic Excel, Word and Outlook skills required
  • 9,000 ksph at 99% accuracy
  • Team player
  • Attention to detail

Recommended skills

Retailing
Customer Service
Attention To Detail
Microsoft Excel
Mail Order
Call Centers

Location

Salary Details

Based on Job Title, Location and Skills
$14
Below Avg. Average Above Avg.

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Customer Service Representative (Eligibility Representative)
$14.00/ hour
Estimated Salary: $69K
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