The System Administrator is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware, software and related infrastructure. This individual participates in technical research and development to enable continuing innovation within the organization. Additionally, they will troubleshoot and resolve all escalated issues for hardware and software.
a.Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
b.Develop and maintain installation and configuration procedures.
c.Contribute to and maintain system standards.
d.Research and recommend innovative, and where possible automated approaches for system administration tasks. e.Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
f.Perform regular security monitoring to identify any possible intrusions.
g.Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary. h.Perform regular file archival and purge as necessary.
i.Provide Tier III/other support as needed.
j.Repair and recover from hardware or software failures. Coordinate and communicate with impacted areas.
k.Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities.
l.Maintain operational, configuration, or other procedures.
m.Perform periodic performance reporting to support capacity planning.
n.Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.
o.Provide recommendations on company computer equipment and supplies purchases.
p.Assure good communication and coordination exists between True Health and its agencies, vendors, and the general public; provide assistance and support as needed.
q.Assure IT functions are followed in accordance with established standards, polices, and procedures.
r.Assist IT staff to provide on-the-job training to new staff members.
s.Participate in special projects as required. t.Must be able to provide support outside of regular business hours as required, including the ability to be on-call as needed.
EDUCATION AND EXPERIENCE
1. Bachelor (4 year) degree, or equivalent applicable experience
2. Technical Major
KNOWLEDGE, SKILLS, AND ABILITIES
1. Configuring and troubleshooting Cisco switches, routers, firewalls & network related problems
2. Knowledge of Microsoft Exchange and Group Policy, Active Directory & enterprise management strategies
3. Ability to assess and prioritize multiple tasks, projects, and demands
4. Ability to adapt to changing priorities on a regular basis
5. Ability to work under pressure and communicate effectively
6. Well-organized with attention to detail
1. Reports to the IT Director
1. Ability to stand, walk, or view a computer screen for extended periods of time
2. Ability to perform repetitive hand and wrist motions for extended periods of time
3. Ability to travel by private or public transportation as needed
4. Ability to lift up to 50 pounds as needed
Installations (Computer Systems)
Troubleshooting (Problem Solving)