In this role, you’ll interact with patient and potential patients to help make initial primary care doctor visits. You will be meeting patients both via phone but also at their homes.
Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days.
Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system.
Conducts “love” calls, mails birthday and greeting cards to patients commemorating special events.
Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
Clearly communicates information about our client's clinical personnel to patients and other individuals.
Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
Who You Are:
You are experienced in healthcare with expectational customer service skills.
You are familiar with medical insurance
You are a people person and enjoy interacting
You are will ing to travel locally up to 50% of the time
You have strong listening skills
You are willing to work a Tues- Saturday schedule
Bilingual in spanish a plus (Not required)
samstaff is recruiting for an amazing, full-time contract opportunity helping to connect potential patients with our client!
Position is full time Tuesday through Saturday and requires the ability to travel 50% locally.
Ideal candidate must have some healthcare and/or insurance experience
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Job ID: 2
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