Home Instead Senior Care is searching for a Weekend Manager to assist in our goal to provide responsive, reliable, consistent, and quality care to the clients in Louisville. The Weekend Manager will be responsible for assessing the needs of current and potential clients, handling client relationships or concerns and addressing those that require immediate attention, as well as, supporting other departments as needed.
This is a perfect role for someone who is looking for weekend hours! Your availability would be Saturday 7am through Monday 7am, around the clock, by working from the office during business hours when needed as well as working from home.
Duties include, but are not limited to:
- Responsible for weekend client interactions and concerns
- Respond to inquiry calls and internet leads requesting information about our services
- Perform Care Consultations in client homes introducing and explaining our services
- Provide clear communication to clients, client families, schedulers, referral providers, and CAREGivers
- Maintain accurate records for our clients, including profiles, directions, billing information, contacts, plan of care and other required paperwork
- Monitor, mediate, and log both Client and CAREGiver concerns
The ideal candidate will possess:
- A desire to provide excellent one-on-one care to Seniors
- Exhibit genuine understanding and empathy when speaking to others
- Comfortable going into homes in metro Louisville and Oldham Co.to meet with potential or current families and clients or provide direct hands on care.
- Excellent Nursing experience and skills to provide care and oversight to the geriatric population
- An ambitious and energetic approach to meeting clients’ needs
- A positive attitude with a passion for working with people and performing meaningful work
- Excellent communication skills, both written and oral
- Ability to multi-task efficiently and maintain organization
- Associate Degree or higher in Nursing, Social Work, Sales & Marketing or related Field
- 5 or more years of senior care or operations preferred
- Available Friday 7AM– Monday 5PM
Ensure Financial Integrity