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Company Contact Info
777 South State Road 7
Margate, FL 33068
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Bilingual Spanish or French English Customer Service
Global Response • Margate, FL
Posted 1 month ago
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Fluency in Spanish or French & English is required for this position. Strong written & verbal communication skills in both English & Spanish is required. E-mail, Chat, Telephone Customer Service for top, well known National/International Retail Brand. 44 year Global Response’s Contact Center is located at 777 S State Road 7, Margate, FL.
Apply within M-F 8:30a - 4:00p.
Positions fill daily.
Open Call Center Full Time Shifts:
Each shift requires one weekend shift
Global Response Corporation is currently seeking a Bilingual Spanish English Customer Service Specialists for its Margate, FL Call Center location (777 S State Road 7, Margate, FL). The Customer Service Brand Specialist Representatives will be responsible for responding to calls and emails from customers for a top nationally/internationally known retail brand/company.
Responsibilities may include the following :
Inbound calls, emails/chats assisting customers with services/product/customer inquiries.
Build and maintain customer relationships.
Inform current and prospective customers of current promotions and new or upgraded apparel and accessories.
Follow up with customers when needed, to assure satisfaction, respond to queries, and solve or refer problems.
Responsible for meeting quality standards and objectives.
- Bilingual - verbal & written fluency in both Spanish & English.
- Excellent Verbal/Written communication skills.
- Excellent phone skills and love interacting with clients.
- Strong writing skills
- Strong verbal communication
- Able to multi-task and work in a high volume environment.
- Computer literate, (Win2k, MS Office, e-mail, chat).
- Type at least 30 wpm.
- Customer Retention experience a plus.
- Technical abilities a plus.
- Full Time Shifts Available. Immediate Opportunities. Great Benefits.
At Global Response Corporation WE MAKE IT HAPPEN!!! Celebrating more than 39 years in business, we provide the finest in customer contact center and fulfillment services. We have the tools, talent and technology essential to providing superior customer service and sales.
We employ hundreds of customer care and sales professionals who provide results- oriented and customized solutions for our national clients.
We want to meet you! Apply in-person at 777 S. State Road 7, Margate, FL 33068 M-F8a-4p. Please use the north-side entrance. For directions by phone, call 954-396-3889
Job Type: Full-time