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Meter Reader, West Palm Beach, FL

Heath Consultants West Palm Beach Full-Time
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Key Responsibilities and Critical Success Measures

The Field Technician, Meter Reader’s purpose is to collect monthly readings from customer meters following Client, State and Federal requirements. These recordings of usage enable our clients to calculate monthly billing statements. 

  •     Follow all company, client, state, and federal code of regulation requirements 
  •     Follow all company safety, quality, and operational policies and procedures.
  •     Complete the Heath Consultants training and applicable operator qualification program requirements.
  •     Represents the company in a professional manner. 
  •     The technician is expected to safely and efficiently organize the predetermined daily route as established by our client to ensure timely completion.
  •     Reads may be obtained visually or with automated meter read devices.  
  •     Accurately read and record electric, gas and/or water meter data.
  •     Adhere to the vehicle policy.
  •     Reading utility prints and maps.
  •     Communicating professionally when interacting with homeowners and utility representatives.
  •     Develop a knowledge and understanding of the underground facilities infrastructure.
  •     Meet overtime and travel requirements. 
  •     Perform other duties as deemed necessary by the supervisor.  

Values

  •     Safety is our number one priority
  •     Communicate openly and honestly
  •     Approach all that we do with a sense of urgency
  •     Always do the right thing
  •     Treat others as you wish to be treated
  •     Strive for excellence in everything we do
  •     Provide an environment that nurtures growth and enjoyment
Knowledge, Skills and Experience

  •     High school diploma or equivalent required.
  •     Utility industry experience preferred but not required.
  •     Customer service experience preferred.
  •     Basic computer literacy (all documentation is computer based).
  •     This job requires traveling to service locations, it is required to have a valid driver’s license.
  •     Meets Motor Vehicle Records (MVR) requirements.
  •     Aptitude for basic math skills to calculate distances and ability to read utility prints and maps.
  •     Within the first month achieve a Six Sigma Lean certificate of achievement.  

Reports to
Crew Leader; Project Manager
Responsible for Position is not responsible for any supervision of other staff members.

Work Environment

  •     The job is primarily outdoors but may involve entering residential and commercial properties. This work is performed under all weather conditions. They may regularly be exposed to heat, cold, rain and other  elements of outdoor weather.
  •     Working in residential, urban, suburban, and rural areas as designated by client.
  •     Heath Consultants is a drug free work environment, employment is contingent on passing background check and a pre-employment/random drug test.  

Physical Requirements

  •     The ability to stand and walk for long periods of time on varying types of terrain, to bend and stoop, and to lift heavy items is essential. 
  •     Walking between 3 to 7 miles per day on varying types of terrain in all types of weather.
  •     Record data either on a clipboard, pad, or small hand computer.  It is estimated that each unit weighs less than ten (10) pounds. 

Travel Requirements

  •     Travel is primarily locally during the business day, although some out of the area travel and overnight may be expected. 

Competencies

  • Action Oriented / Takes Initiative
  • Customer Focus / Customer Centric
  • Decision quality and problem solving / Demonstrates good judgment
  • Drive for results /Achiever
  • Functional / Technical Skills / Technically competent
  • Integrity and Trust / Trustworthy
  • Personal learning and development / Develops self
  • Planning / Plans work
  • Priority setting / Focused on priorities
  • Time management / Manages time

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer

Location

About the company

Career Path

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Meter Reader, West Palm Beach, FL
Estimated Salary: $64K
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Job ID: 1429

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Since 1933 Heath Consultants Incorporated has led the industry in the safety of natural gas utilities infrastructure through the innovative and conscientious actions of our employees. Our continued field services growth is due in large part to the addition of new field services, such as underground utility line locating, meter and corrosion services to our utility partners outside of our core emissions reduction focus.

Heath’s innovative products have led to safer survey practices for both gas utilities and within our own field services division. These breakthroughs in technology are due in large part to the efforts of our engineering and marketing experts who research and develop new products and services through strategic partnerships with well recognized research and development organizations and industry trade associations.

Heath is certified as a women’s business enterprise by the Women’s Business Enterprise National Council (WBENC), the nation’s largest third-party certifier of the businesses owned and operated by women in the U.S.

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