ENTRY LEVEL KNOWLEDGE, SKILLS AND ABILITIES (required at time of application):
Working knowledge of: standard office practices and procedures; arithmetic necessary to produce statistical reports; customer service by phone and other methods. Ability to: work independently and as part of a team; establish and maintain effective working relationships; understand and carry out oral and written instructions; work effectively with frequent interruptions and distractions; operate a computer and ancillary equipment; speak clearly and distinctly using correct English; communicate effectively in writing sufficient to document roadway events and customer service calls; remain focused during a variety of traffic
events and emergency situations; learn to respond appropriately to telephone and radio communications while monitoring computer equipment and roadway information sources; add, subtract, multiply, and divide numbers accurately; compile, organize, and summarize data for inclusion in reports; maintain records including manual and electronic files; use word processing, spreadsheet, database management, and other associated business software; read and understand manuals and other written materials; read maps that include identifying routes.
EDUCATION AND EXPERIENCE: Graduation from high school or equivalent education and two years of experience which include customer service and two or more of the following: maintaining records, using computers and Microsoft Office products, answering telephones, logistics, and reviewing forms, documents and other written materials; or an equivalent combination of education and experience.
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United Road Towing is redefining the towing experience. With the use of highly trained professionals, innovative equipment, and logistical technology; our goal is to make your inconvenient situation better.
Our greatest asset and the cornerstone of all our services are our highly trained professionals. Ranging from recovery specialists to customer service representatives, all 1,100 devoted professionals are dedicated to redefining your towing experience. URT attracts leaders who are passionate, service-minded professionals committed to changing the towing industry and its reputation. By constantly enhancing an industry leading training program and enabling employees to further their educational experiences, URT's investment in human resources is imperative not only to individual development but also to URT's growth. To find out more about joining our team, click here.
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