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CRM | Customer Service Representative job in Miami at Discover Hype

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CRM | Customer Service Representative at Discover Hype

CRM | Customer Service Representative

Discover Hype Miami, FL Full Time
$31,200.00 - $43,405.00 / year
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*This Role is not Remote*

**Immediate Start*

Our thorough and knowledgeable branding presentations demonstrate the benefits of each product, generating new leads, and enhancing long-term client retention. By gaining a competitive advantage in the marketplace, our branding and marketing campaign produces rapid, dramatic, and continued success clients are seeking. When speed-to-market is a top priority, our resourceful staff can effectively mobilize a local, regional or national branding and marketing force faster than it would take our clients to develop and implement an in-house sales force—all with no upfront investment.

Want to learn how to become an industry leader in the fields of marketing and communications? Hype is offering exciting employment opportunities to an individual who is eager to gain real-world management experience. We ensure our future managers are granted comprehensive training throughout their position so their skillset is constantly being stimulated and developed further.

We’re not looking for someone that wishes to kick back and tell others what to do. We are seeking an individual who is looking to lead by example and show others how to be successful. This is an entry-level position, however, responsibilities and day-to-day tasks are identical to what senior managers must accomplish.

  • Shadow senior managers and leaders, learning how to professionally develop yourself

  • Measure the effectiveness of leadership strategies through various performance metrics

  • Lead by example by following great working habits conducted by successful managers

  • Create genuine relationships with target consumers

  • Suggest content for internal and external communication

  • Increase brand loyalty by implementing exciting initiatives during events

  • Possess an excellent student mentality, and be eager to develop new skills

  • Responsible for the growth and overall effectiveness of agency efforts

  • Train and develop fellow team members

  • Assist with other department tasks as needed


  • No prior management experience is required, however, a strong work ethic and leadership qualities are preferred

  • Strong analytical skills and can manage time wisely

  • Enjoys speaking and interacting with others

  • Able to take verbal direction and implement tactics

  • Eagerness to take on new tasks and develop skills in relation to the management

To apply, please submit your application via LinkedIn/Resume/CV as soon as possible and an agent from our hiring team will contact applicants through email. (Be sure to check your SPAM folders)

Recommended Skills

Brand Awareness
Customer Service
Identify Customer Need
Resolve Customer Issue
Retention Management
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