Headquartered in Farmington Hills, Michigan, RHP Properties is the nation's largest private owner and operator of manufactured home communities. With more than 260 communities throughout 28 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together.
As we continue to grow, we are in search of an Operations Systems Manager for our team. This role is responsible for planning and coordinating processes and activities related to the development, delivery and integration of software programs, applications, third-party solutions and supporting procedures to meet Operational requirements. Applies proven technical, communications and problem-solving skills to guide and assist the Operations department on issues related to the design, development, integration and deployment of mission-critical information and software systems/applications. Supervises and maintains the organization’s repository of Operations software applications and their integrations through best practices and oversight.
As a successful Operations Systems Manager, you will:
Act as subject matter expert on existing RHP proprietary systems
Works with Chief Operating Officer to understand operational needs and translate into technical solutions
Collaborates with Chief Information Officer and RHP programmers to explore feasibility of new initiatives and effectively assist with project management
Research and propose new technologies to improve operational efficiency
Analyze workflows to optimize efficiency and reduce bottlenecks
Manage integration projects through developing, coordinating and evaluating project plans including budget management
Analyze, document, configure and test new applications and operational tools; identify and implement improvements to existing systems
Develop and maintain standards for system architecture
Identify any technical obstacles and manage troubleshooting efforts
Organize and track project plans and documents
Perform business analyses and scope preparation for new applications or third-party solutions
Create and implement procedures and manuals
Partner with Operations and IT and other cross functional teams in identifying and implementing improvements in current workflows and processes that can help improve efficiency and data management
Manage new product implementations
Set up and/or improve reporting capability
Other projects as assigned
Bachelor’s degree in computer science, business or related field
5+ years project management experience managing technical projects and solutions
PMP certification a plus, or other training in project and task management methodologies
Expert knowledge of project and task management, and quality assurance processes and technologies
Strong interpersonal and communication skills with the ability to interface with translating technical concepts
Excellent written and verbal communication skills
This is a full-time opportunity with competitive compensation plus commissions. Benefits include medical, dental and vision insurance; short-term and long-term disability; life insurance; paid time off and holidays; flexible spending; and 401K.
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