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  • Indianapolis, IN
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Automotive Service Advisor

Chrysler Dealer • Indianapolis, IN

Posted 20 days ago

Job Snapshot

Full-Time
Experience - At least 1 year(s)
Degree - High School
See above for Details; Full Benefits Included
Automotive - Motor Vehicles - Parts
Automotive, Sales
7

Applicants

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Job Description



Service Advisor responsibilities and duties

  • Greet customers when they arrive at the service center
  • Consult with mechanics about necessary repairs and possible alternatives to expensive work
  • Provide customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options
  • Answer questions about service outcome (after consulting with mechanic if necessary)
  • Advise customers about warranty protections and potential cost savings
  • Manage and oversee the service center’s workflow and scheduling
  • Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up


Benefits

  • We offer terrific benefits including:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401K
  • Life Insurance
  • Short and Long-term Disability Insurance
  • Paid Holidays
  • Paid Time Off
  • Employee Discounts
  • State of the art facility and technology
  • Closed on Sunday to spend time with our families




Job Requirements

Service Advisor qualifications and skills

  • High school diploma/GED req.
  • Working knowledge of automobiles and parts
  • Excellent communication and organizational skills
  • Ability to communicate equally well with mechanics, customers and senior management
  • Customer service skills
  • Sales experience
  • Proficiency with computers and technology
  • Ability to communicate complex technical concepts to laypeople

Job ID: 0392p
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