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Company Contact Info
100 North LaSalle Street
Chicago, IL 60602
- Mack and Associates, LTD.
- Phone: 3123680677
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Client Relations Representative
Mack & Associates, Ltd • Chicago, IL
Posted 19 days ago
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A growing medical company in Chicago seeks a Client Relations Representative to join their team! The Client Relations Representative will be responsible for making a high volume of phone calls, finding solutions for patients and dispatch planners. The ideal candidate will offer excellent customer service, show high attention to detail when recording information, and will be able to multitask in a dynamic environment.
Responsibilities of the Client Relations Representative:
- Make 70-100 outbound calls to confirm physician appointments
- Follow up with patients about confirmed appointments
- Respond to patient inquiries
- Accurately record all information in database
- Liaise with other team members to find solutions
Requirements of the Client Relations Representative:
- Bachelor's degree required
- Bilingual in Spanish a plus
- Proficient in Microsoft Office with strong skills in Excel
- 1-3 years' experience- would like to see Customer Service background
- Excellent communication skills
- Energetic attitude with a focus on customer service
- Meticulous attention to detail
- Strong multitasking skills
This is a temp-to-hire opportunity.