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Company Contact Info

  • Maryland Heights, MO
  • Stivers Staffing

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Customer Service

Stivers Staffing Services • Maryland Heights, MO

Posted 19 days ago

Job Snapshot

Full-Time
Travel - None
Degree - High School
$11.00 - $12.00 /Hour
Other Great Industries
Customer Service, Admin - Clerical
0

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Job Description

Customer Service


Customer Service




Customer Service - All shifts

A St. Louis based technical operations center is in need of an entry level Customer Service Coordinator to fill an immediate opening. Join this energetic team with the culture of a start-up! The operations center is open 24/7, and we are in need of an employee to work the following shifts:

Tuesday – Saturday 8: 00 am – 4: 00 pm
Sunday -- Thursday 4: 00 pm - 12: 00 am
Sunday -- Thursday 12: 00 am - 8: 00 am

The position will pay between $11.00 - $12.00 per hour. This is a rapidly growing business in the tech industry, and they are seeking someone interested in advancing within the organization - this company likes to promote from within!

Job duties include:

  • Answering incoming calls from maintenance technicians
  • Coordinating maintenance visits with client contacts
  • Completing follow-up documentation for all required maintenance
  • Resolving problems that arise during scheduled maintenance calls
  • Monitoring critical alarms and client hubs
  • Dispatching emergency technicians
  • Entry of all documentation in various company systems
  • Additional duties as requested by manager

This position requires:
  • The completion of some collegiate level coursework is required; Bachelor’s Degree preferred
  • A minimum of 6 months prior customer service experience, preferably in a retail setting
  • Excellent verbal and written communication skills
  • Stable work history
  • The ability to multi-task in a fast-paced environment
  • Per the client's request, the ability to pass a criminal background check and drug screen

Please apply online and attach a resume for immediate consideration. All qualified applicants will be contacted.
 
Customer Service


Customer Service


   

Job Requirements

This position requires:
  • The completion of some collegiate level coursework is required; Bachelor’s Degree preferred
  • A minimum of 6 months prior customer service experience, preferably in a retail setting
  • Excellent verbal and written communication skills
  • Stable work history
  • The ability to multi-task in a fast-paced environment
  • Per the client's request, the ability to pass a criminal background check and drug screen


Related terms:  csr, customer service representative, customer service rep, customer support, customer assistance, customer assistant, associate, call center, phones, operator.


Customer Service



Job ID: 31247
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