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Company Contact Info

  • 100 North LaSalle Street
    Chicago, IL 60602
  • Mack and Associates, LTD.
  • Phone: 3123680677

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Customer Service Specialist

Mack & Associates, Ltd • Chicago, IL

Posted 20 days ago

Job Snapshot

Full-Time
Experience - At least 1 year(s)
Real Estate - Property Mgt, Other Great Industries
Admin - Clerical, Customer Service, Other
75+

Applicants

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Job Description

A rapidly-growing facilities management company is in search of a Customer Service Specialist to join their team in a temporary capacity! This position will assist property owners in many capacities. 

This position has a wide variety of shifts available, including daytime, late afternoon to nighttime, as well as overnight shifts.


Responsibilities:

  • Answer phone calls and emails from property owner/managers regarding special requests and general inquiries
  • Build and maintain relationships with property managers/owners
  • Communicate and schedule with area experts/vendors to service the client requests 
  • Place and track all work orders within the company database

Job Requirements

Requirements:


  • Degree preferred
  • Previous customer service required
  • Advanced proficiency with all MS Office
  • Excellent written and verbal communication skills
  • Must be professional and understanding while providing excellent customer service


This is a long-term temporary opportunity with potential to be temp-to-hire. 

Job ID: T-10
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