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  • Tucson, AZ

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Desktop Support Analyst

Solü Technology Partners • Tucson, AZ

Posted 7 days ago

Job Snapshot

Contractor
Experience - At least 2 year(s)
Degree - 2 Year Degree
Medical Equipment
Information Technology
Relocation - No
4

Applicants

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Job Description

  
Immediate Openings for Desktop Support Analyst to provide troubleshooting support both hands-on and via phone. Ability to communicate effectively with all levels of the organization team members.  Strong interpersonal communication skills with the ability to walk users through troubleshooting with ease. 


Duties include, but are not limited to:

  • Repair of computer and hardware equipment,
  • Performing software tests and installations,
  • Upgrading software/hardware,
  • Creating/maintaining databases,
  • Acting as department liaison for maintaining computer and telecommunications equipment
  • Performing administrative duties in support of goal and objectives.
  • Ability to install, maintain, update, and repair desktop computing hardware and software.
  • Good decision making, planning and organizational skills, with the ability to deliver effective written and verbal communications;
  • Work requires continual attention to detail to produce work that is timely and error free.
  • Must have a high level of interpersonal skills to handle sensitive and confidential situations and effectively communicate with different levels of customers and contacts.
  • Position continually requires demonstrated poise, tact and diplomacy.


Job Requirements

Skills Needed:
Windows 10
General HW/SW Troubleshooting
Windows Migration Tool - USMT
Software Installs
Computer Imaging
Customer Facing Skills

      
Education           Formal Training/Education:Associate degree or equivalent experience / certifications

Experience: Minimum 2 years related experience
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