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Company Contact Info

  • 3750 Deerfield Road
    Riverwoods, IL 60015

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Customer Service Representative (Admin Clerical)

Federal Life Insurance Company • Riverwoods, IL

Posted 27 days ago

Job Snapshot

Degree - High School
Admin - Clerical, Customer Service
Relocation - No


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Job Description

Customer Service Representative (Admin Clerical)

Do you enjoy helping people? Join a company that’s been helping people for over 118 years! Federal Life has been protecting individuals and families with quality life insurance, annuity, and investment products since 1899. Along with quality products we offer great service and that’s where you come in! We are seeking a Customer Service Representative to join our insurance team. This role requires someone with exceptional customer service skills and a desire to help—someone like you! Apply Today!

Job Responsibilities

  • As a Customer Service Representative you will be responsible for:
  • Assessing and processing requests from our agents and our Marketing Department
  • Inputting and maintaining agent data
  • Assisting with special projects

Job Requirements

Previous experience in the insurance or financial services industry is a plus but not required. What we are really looking for is an enthusiastic individual with an eagerness to learn, excellent communication skills, and a customer service focus. If that’s you, we want to hear from you!
Specific requirements:

  • High School diploma or equivalent
  • Strong organizational skills including attention to detail and follow-up
  • Excellent telephone etiquette
  • Good listening and writing skills
  • Ability to work independently or as part of a team
  • Bilingual in English and Spanish


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Customer Service Representative

Deerfield, IL