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  • 36100 Emerald Coast Parkway
    Destin, FL 32541

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Automotive Service Writer

Express Oil Change & Tire Engineers • Destin, FL

Posted 11 days ago

Job Snapshot

Competitive Compensation Package
Automotive - Motor Vehicles - Parts, Retail, Other Great Industries
Automotive, General Labor, Skilled Labor - Trades


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Job Description

Automotive Service Writers, are you looking for a rewarding career opportunity to work with an industry-leading automotive service company? Join us at Express Oil Change & Tire Engineers! We are one of the leading automotive service providers in the South with over 200 locations across thirteen states. Throughout our 37-year history, our oil change process has been refined to give our customers the quickest oil change around while still providing the highest quality service and premium vehicle maintenance checks.


Due to our continued success, we are seeking a highly organized and experienced Automotive Service Technician to play a key leadership role organizing, directing, and controlling the day-to-day activities of your assigned store in conjunction with company strategies and initiatives as directed by store management. Our commitment to our customers is providing quality work, friendliness, and integrity in everything that we do. So, if you are ready to bring you passion for sales and put into action your retail management skills, then we may be the perfect fit for you! Contact us today!


Automotive Service Writer

$110,000 opportunity based upon experience and performance!


Job Responsibilities


The Service Writer serves as the primary point of contact for all automotive service and repair matters. The Service Writers core responsibility is to listen and thoroughly understand customer problems, to arrange for an appropriate automotive service visit, and to set/manage expectations on the part of the customer and the technician(s) in terms of service delivery.


Specific duties for this service tech role include, but are not limited to:


  • Diagnose and provide quality vehicle repairs to specifications
  • Advise Store Manager if additional work is needed
  • Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees and/or customers as needed.
  • Maintain a very clean and organized work area, toolbox, and roll around tool cart(s).
  • Assist others in maintaining a very clean and organized mechanical service center.
  • Demonstrate behaviors consistent with the company’s vision, mission, and core values in all interaction with customers, co-workers, managers, and suppliers
  • Adhere to all company policies, procedures, and safety standards


Income Potential: Based on ability and experience



  • Weekly base pay guaranteed
  • Opportunity for Bonus + Incentives
  • Health / Dental / Vision / Life Insurance / Short & Long Term Disability
  • Paid Vacation / Holidays
  • Uniforms provided
  • No Sundays

Job Requirements


Automotive Service Writer

Job Requirements              

  • Meet/greet customers in person or on phone
  • Make accurate diagnosis of reported automotive related problem
  • Make best-value repair recommendations based upon nature of the problem
  • Manage delivery of required vehicle repair by successfully setting and managing customer expectations
  • Maintain documentation, including PO #, invoices, work orders, etc.
  • Follow procedure at all times
  • Ensure appropriate parts are obtained for required vehicle repairs
  • 2+ years automotive repair and maintenance experience
  • Ability to access service and experience-based technical information
  • Must be able to multi-task on the job
  • Ability to read and comprehend written instructions and information
  • Valid driver’s license
  • Ability to operate and drive vehicles
  • Ability to pass a pre-employment drug test and background screen
  • Effective communication and interpersonal skills
  • Customer-focused attitude with ability to work well in a team environment
  • Willingness to work Saturdays


Preferred Skills

  • Associate Degree or Technical School Automotive Program Certificate
  • Four years accredited college degree
  • Some College Core Courses completed
  • Automotive Technician experience
  • Lead or Master Technician experience


 Automotive Service Writer


Join our team and build a rewarding career with us!

Trust. Honesty. Respect – It’s who WE are.

Apply now!

Job ID: VV232
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