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Benefits Analyst

CitiStaff • Southfield, MI

Posted 15 days ago

Job Snapshot

Travel - None
Experience - 1 to 3 years
Degree - 4 Year Degree
Human Resources
Relocation - No


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Job Description

The position is a full-time role reporting to the HR Services Senior Associate - Benefits and is located in Southfield, MI. The HR Services Analyst – Benefits will be responsible for supporting the benefits area including responding to employee questions, handling claims issues, and assisting with other administrative duties.  

Job Requirements

Key Responsibilities:

  • Supports US benefits processes and procedures.
  • Assists with the administration of the monthly billing, including preparing invoices, auditing and maintenance of benefit cost tracking.
  • Responds to general benefits questions, functions as self-service contact for ADP.
  • Corresponds with vendors via email and telephone as needed
  • Processes benefit program enrollments and updates internal benefits system and vendor sites.
  • Supports the company annual Open Enrollment communications, system set-up, and employee approvals.
  • Assists and presents benefits at company New Hire Orientation.
  • Updates employee personal information with benefits carriers and in internal benefits/payroll systems.
  • Benefits reporting contact, including new hire reports sent to vendors and semi-monthly payroll deduction changes sent to payroll prior to each pay period.
  • Creates and maintains employee benefit files.
  • Processes new hires, changes and terminations in benefit systems and vendor sites.
  • Assists with additional projects and needs as assigned as business needs arise.


  • Bachelor’s degree in Human Resources, Business, Finance or related field.
  • Minimum 1-3 years HR experience; experience with a professional service firm strongly preferred.
  • Knowledge of HR practices, procedures, required documentation and compliance requirements required.
  • Experience with HR systems, preferably experience with ADP – HRB.
  • Excellent analytical skills; proficiency in Microsoft Word, Excel and PowerPoint.
  • Strong oral and written communication demonstrating a high level of confidentiality and customer focus. 
  • Strong organizational skills with attention to detail; must be able to prioritize and multi-task
  • Ability to work in a team-focused, collaborative environment.
  • Ability to work independently with a sense of urgency in a complex and changing working environment.
  • Must have the ability to work full time.
  • Must be able to work in an office environment.
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