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Customer Service Representative

ChaseSource Broomfield Full-Time
$12.00 - $13.00 / hour
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COLLECTION SPECIALIST


Law firm is seeking qualified call center specialist to to assist clients with outstanding balances and payments. Firm works with several local government departments and is well established within the states of Colorado and Texas.

Hours: Monday – Friday, 10 AM – 7 PM

Position Type: Contract-to-hire

Pay Rate:  $13 per hour

THE JOB

Use automated dialer system that generates calls to collect on past due accounts

Contact customers regarding their collection accounts to discuss payment resolution

Process pay-by-phone arrangements for delinquent accounts and answer customer questions

Use problem solving skills to overcome obstacles to successfully set payment commitments

Maintain a high level of discretion and confidentiality

QUALIFICATIONS

Excellent phone and customer service skills and abilities

Effective communication with customers, managers, etc

Be organized, dependable, resourceful, accurate, and thorough in performing work

Identify, analyze and solve problems as well as work independently

Intermediate computer skills required

Be a team player

Have a professional demeanor

High school, GED or vocational school diploma required

Prior customer service experience

Bilingual Spanish-speakers a plus



WHAT’S IN IT FOR YOU?

Competitive wage + commission structure

Team environment

Full paid training program



*This job description is intended to describe the general nature of the work employees can expect within this particular job classification. It is certainly not a comprehensive inventory of all duties, responsibilities and qualifications required for this job.

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer

Location

Salary Details

Based on Job Title, Location and Skills
$12
Below Avg. Average Above Avg.

Career Path

See the next step in your career
Customer Service Representative
$12.00 - $13.00 / hour
Estimated Salary: $64K
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ChaseSource, LP is a minority-owned, business solutions firm specializing in recruiting, and business process outsourcing. The company was built by human resource, business consultants, and recruiting professionals to serve companies in need of tactical as well as strategic talent acquisition and outsourcing solutions. With a proven track record of consistent, quality service, ChaseSource can definitely provide highly skilled employees, in the quantity requested. More specifically, ChaseSource offers recruiting, managed services, outsourcing programs and
workforce performance programs.

ChaseSource will conduct rigorous screening to eliminate candidates who display characteristics likely to inhibit success. We have the ability to systematically outline a compelling rationale where candidates will choose our company over our competitors. Our purpose and belief is recruiting should always be customized to the nature and environment of our clients.

We are confident that given a chance to augment your current core employee base, we will surpass any and all expectations.

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