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Company Contact Info

  • 13700 Diplomat Drive
    Farmers Branch, TX 75234
  • Mikaela Dunaisky

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Mold Making & Casting Materials Inside Sales & Technical Support

Reynolds Advanced Materials • Farmers Branch, TX

Posted 16 days ago

Job Snapshot

Experience - 2 to 10 years
Degree - 4 Year Degree
$40,000.00 - $45,000.00 /Year
Chemical, Retail


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Job Description

Reynolds Advanced Materials, a division of Smooth-On Inc., is a leading distributor of mold making and casting materials. We sell our materials to a variety of applications including film production and special effects, prototyping and product design, sculpture and art, concrete casting, composites, architectural, medical and prosthetic, theme park and tradeshow props, hobbies, and many more. We have branches located in Phoenix, Boston, Chicago, Dallas, Charlotte, Denver, Los Angeles, Allentown, Orlando, and Seattle.

We are seeking the right person to join our team as Inside Sales and Technical Support for our Dallas storefront. We offer our extensive line of liquid rubbers, liquid plastics, epoxies, castable foams, plasters and other materials. Our customers range from small scale model makers, silicone mask makers, prototypers and inventors to industrial accounts like bronze foundries, movie FX teams, concrete casters and more.

You must be a strong communicator and inspiring leader, highly organized and understand the importance of a team effort. You must have the ability to "think outside the box" to address issues, and solve problems in a fast paced, dynamic environment.


Job Requirements

Your primary duty will be to offer technical advice to customers and assist in taking orders from customers (walk-ins, telephone and via fax). While no first hand experience with our materials is a prerequisite, the ideal candidate will demonstrate aptitude and a desire to learn these materials and how our customers use them. We will fully train you on product knowledge and application.

Additionally, we will train you to perform the following:

* Entering Orders using our Company-Developed Computer Software.
* Assist in conducting "how-to" seminars at our location as well as at local colleges and universities.
* Handling Inventory.
* Purchasing Inventory and Office supplies.
* Assisting in a Small Warehouse, keeping it clean and organized
* Shipping small packages by UPS Daily and Shipping / Receiving Pallets Weekly.
* Sales Support

Assist the Outside Sales personnel in identifying sales leads utilizing various resources.
Provides technical assistance to Outside Sales relating to product application and recommendations.


We will provide product and technical training to keep you motivated and successful. We will train you on thorough use of our custom software.
Minimum Personal Background Requirements For This Position:

* 4 Year Degree and/or minimum 3-5 years experience in retail sales or customer service.
* Bi-Lingual
* Excellent interpersonal and communication skills (written and verbal) essential.
* Exceptional computer skills (Microsoft Word, Excel, Outlook, PowerPoint).
* Diligent at problem solving.
* Comfortable with speaking / giving presentations in front of a group.
* Successfully complete DOT/HazMat certification process within 60 days of employment.
* Work well in a fast-paced environment.
* Creative, curious and willing to learn. You will be getting your hands dirty.

Physical Requirements:
Ability to perform moderate physical work, able to lift up to 60 pounds occasionally, and 10 to 20 pounds frequently.
Ability to be trained to operate a forklift.

Compensation: $18.27/hr + performance based bonuses.

Benefits: Medical, Dental, 401K, Paid Sick and PTO.


Part of working with the materials we sell includes demonstrating them, so you must enjoy working with your hands. Offering technical advice is a part of the job (we will provide training), so patience and a good phone manner is required.

You must be self-starting, well organized, hard-working, high energy, curious, willing to learn and enjoy working with our materials.

IMPORTANT: We operate a drug-free and smoke-free environment. Employment is contingent on passing a background check and drug screening test. Employment is also contingent on completion of mold making and casting training during first two weeks of employment at company headquarters in Macungie, PA.

A clean driving record is essential.

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