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  • Yukon, OK

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Customer Service Representative

Conduent • Yukon, OK

Posted 11 days ago

Job Snapshot

Full-Time
Telecommunications
Customer Service
4

Applicants

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Job Description

Do you enjoy helping others? Are you looking for a company with great benefits and monetary incentives? We want to hear from you!

As a Customer Care Assistant working in a call center environment, you will be assisting multiple customers with technical issues and other inquiries through chat scenarios.

Your responsibilities will include, but are not limited to the following:

  • Ability to navigate through multiple computer applications with speed and accuracy.
  • Ability to work simultaneously with multiple customers to resolve technical and procedural inquiries.
  • Ability to accept and implement coaching and feedback in order to achieve individual and team
  • Performance goals.
  • Maintain a high level of world-class customer service/professionalism to a wide range of customers.
  • Ability to adjust work schedules as needed considering open flexibility.

Benefits, Benefits and More Benefits!

  • Full Time Employment
  • Starting at $13.00hr
  • Medical, Dental, Vision, & 401k plans
  • Paid Time Off
  • Monthly Incentives
  • Casual Dress Code
  • Fun working environment!
  • Company discounts! Local restaurants, gyms, cell phone service discounts, auto, travel, international theme parks and many more!

Job Requirements

  • Six months experience in providing customer service either via phone or in person
  • Ability to accurately type (WPM vary based on Client Requirements)
  • Consistently adheres to attendance policy and guidelines.
  • Maintain a positive environment, working with co-workers and customers within a diverse culture.
  • The ability to relate to customers in a professional and courteous manner.
  • The ability to work in a team environment, to perform under pressure, and sit for long periods of time.
  • Excellent attention to detail and multi-tasking ability.
  • Self-motivation to work under his/her own initiative.
  • Must pass state, federal and criminal background check
  • Must have High School diploma or general education degree (GED).
  • Must be at least 18 years of age or older
Job ID: 18017457
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