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Company Contact Info

  • 1901 West 10th Street
    Antioch, CA 94509
  • Rebecca LaCoe

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Insurance Verification Specialist

Exela Technologies Inc. • Antioch, CA

Posted 10 days ago

Job Snapshot

Full-Time
Travel - None
Degree - High School
Insurance
Admin - Clerical
0

Applicant

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Job Description

Insurance Verifier

________________________________________

Position Purpose:

• Contacts Insurance Agents and Carriers to validate insurance policies

• Initiates appropriate actions resulting in satisfying the necessary verification efficiently and accurately.

• Reports to Manager.

________________________________________

Principle Duties & Accountabilities:

• Work on Clients internal system to make in/out bound calls to verify insurance policies with Insurance Agents, Carriers and Consumers

• Requests necessary correspondence on insurance policies requiring special handling under management’s direction.

• Complete on line searches

• Complete faxes requests

• Establishes organization and maintains neatness of work area.

• Ensures security of proprietary information including client specific documentation and any information concerning the company.

• Other duties as required.

• Applies a basic working knowledge of systems, procedures, customers and products to perform assigned functions

• Follows standard procedures as set by department

• May assist with implementing new procedures or standards

• Updates and maintains Customer/Client information in the database

________________________________________

Qualifications:

• One to Three years experience in call center environment is preferred.

• Will train if skills and experience are applicable. .

• Call Center experience is favorable.

• Must have Microsoft Excel experience

• Must be physically capable and able to multi-task efficiently to complete job duties.

• Basic proficiency with computers is required

• Must be able to maintain zero complaints and maintain a high level of customer service and professionalism at all times.

________________________________________

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Required to work at computer for long periods of time

• Required to regularly sit, talk and listen

• Repetitive motion is required

• Required to possess close vision and ability to focus

• Conditions include a normal office environment. Occasional exposure to dust, dirt, toner, ink and other environmental factors is possible.

Job Requirements

Qualifications:

• One to Three years experience in call center environment is preferred.

• Will train if skills and experience are applicable. .

• Call Center experience is favorable.

• Must have Microsoft Excel experience

• Must be physically capable and able to multi-task efficiently to complete job duties.

• Basic proficiency with computers is required

• Must be able to maintain zero complaints and maintain a high level of customer service and professionalism at all times.

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