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Company Contact Info
- Painesville, OH 44077
- Sarah Lapuma
- Phone: 4403544368
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Automotive Customer Service Representative
Ganley Village Chrysler Jeep Dodge • Painesville, OH
Posted 28 days ago
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Customer Service Representative
Busy growing automotive dealership in Lake County is looking for energetic and motivated person to join our growing Customer Service Team. Applicants must be self-motivated, with high energy, enthusiastic, dependable, and results driven. We need people who have the ability to work as team players as well as to work independently.
- Answer incoming phone calls according to script and schedule a sales/service appointment
- Making outbound calls
- Log all Customer comments
- Schedule follow-up contact if no appointment is made
- Confirm scheduled appointments
- Follow up with Sales Department to determine if appointment was kept and the outcome
- Contact Customers based on current marketing initiatives.
- Respond to Customer website requests
- Contact Internet Customers via email and phone to schedule a Sales appointment
- Follow up on Internet Customer emails according to a pre-determined timeline
- Assist with other duties, as assigned
- Ability to meet or exceed monthly goals
- May have to do some Cashiering
- Customer Service experience preferred, not necessary.
- Excellent written and verbal communication skills.
- Must have strong computer and phone skills and must pay careful attention to detail
- High school diploma or the equivalent.
- Valid in-state driver's license.
- Professional personal appearance.
- Saturdays are mandatory & occasional Sundays
We offer competitive wages and benefits!
Join our team today. Apply now!