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Company Contact Info

  • 304 Federal Road
    Brookfield, CT 06804
  • Shannon Scully
  • Phone: 203-456-1800
  • Phone:: 203-456-1801

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Call Center Agent

Brookfield, CT

Posted 30 days ago

Job Snapshot

Travel - None
Degree - High School
$12.00 - $13.50 /Hour
Customer Service


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Job Description

A fast growing company with career growth opportunity is seeking Entry Level Call Center Agent

Openings for 1st and 2nd shift are available any day of the week. Full Time and Part Time between the hours of 7AM - 10PM. If you're looking for only weekend work they have different weekend shifts to choose from! Perfect for someone looking for a second job or has a tight schedule already! No sales involved! It's a simple position taking calls related to customer's cable bill questions, concerns, bill payments.

Duties Will Include:

  • Fielding inbound calls
  • Follow up outbound calls
  • Resolving customer billing issues
  • Taking bill payments over the phone
  • Heavy data entry and database navigating
  • Maintaining the highest level of customer service

Pay- depending on shift $12-$12.50/hr plus commission+incentives 

Please Note - 2 weeks of training is required before starting your shift you choose. There are 2 options for training either Monday-Friday 8am-4pm OR Monday-Friday 4pm-10pm and Saturday 11am-7pm 

This position is available now! You can apply in person at 304 Federal Rd #211 Brookfield, CT or send over your resume. 
Hamilton Connections is open Monday- Friday 8am-5pm for anyone interested.
Please call 203-456-1800

Job Requirements

  • High School diploma/GED
  • Computer skills
  • Must have reliable transportation.
  • Great communication skills.
  • Background Check

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